Privacy Policy

Last updated: 05 February 2025.

1. Introduction

Welcome to dermReady! Our website address is: https://dermready.com. This site is a member of the Cunningham Clinic family of brands. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at info@dermready.com.

2. What Information Do We Collect?

  • Personal Information Provided by You: We collect names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, authentication data, billing addresses, debit/credit card numbers, and other similar information.
  • Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate the website. This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, location, and usage data.

3. How Do We Use Your Information?

  • To Facilitate Account Creation and Logon Process (including third-party logins like Google or Facebook).
  • To Send Administrative Information (product updates, service changes, terms, conditions, and policy updates).

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide services, to protect rights, or to fulfill business obligations. We process data under the following legal bases:

  • Consent – When you explicitly provide permission.
  • Legitimate Interests – When necessary for business operations.
  • Performance of a Contract – To fulfill agreements with you.
  • Legal Obligations – When required by law, court order, or legal process.

5. How Do We Keep Your Information Safe?

We implement security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Do We Make Updates to This Policy?

Yes, we update this policy periodically. The revised date will be indicated, and changes take effect as soon as they are posted.

7. What About Comments and Reviews?

  • Visitor comments are collected, including IP addresses and browser user agent strings for spam detection.
  • If using Gravatar, a hash of your email may be sent to check for a linked profile. (Gravatar privacy policy: https://automattic.com/privacy/)
  • Images should not include embedded location data (EXIF GPS), as visitors can extract this information.

8. What About Cookies?

  • Comments may store your name, email, and website in cookies for convenience (lasting one year).
  • Login pages set temporary cookies to check browser acceptance.
  • Login cookies last two days, while screen options cookies last a year. “Remember Me” extends login for two weeks.

9. What About Embedded Content?

Articles on this site may include embedded content (e.g., videos, images, articles) that behave as if you visited the original site, collecting data, using cookies, and tracking interactions.

10. Who Do We Share Your Data With?

  • Password reset requests include IP addresses.
  • Visitor comments may go through automated spam detection.

11. How Long Do We Retain Your Data?

  • Comments and metadata are stored indefinitely.
  • Registered users can view, edit, or delete their data (except usernames). Website admins can also manage this information.

12. What Rights Do You Have Over Your Data?

You can request an exported file of your personal data or ask for its deletion (except for legally required records).

13. Where Is My Data Sent?

  • Visitor comments may be checked via an automated spam detection service.
  • User-submitted images may be stored temporarily on U.S. image compression servers and a global CDN.

14. What Do We Collect and Store?

While you visit our store, we track:

  • Viewed products for personalized recommendations.
  • Location, IP address, and browser type for tax/shipping estimates.
  • Shipping address to process orders.

15. When You Purchase From Us, We Collect:

  • Name, billing/shipping address, email, phone number, and payment details.
  • Optional account info like username and password.
  • Order history for customer service, legal compliance, and store improvements.

16. Who on Our Team Has Access?

Administrators and Shop Managers can access order and customer information to fulfill orders, process refunds, and provide support.

17. What Do We Share With Others?

We share necessary data with third-party services like Stripe for Payments to provide store functionality.

18. How Can You Contact Us About This Policy?

For questions or comments, contact us at:

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